Last verified: October 7, 2026
What You Can Now Do
Context Memo now supports a custom avatar image and a green availability indicator on your embedded call widget, both set through data attributes on the embed. Visitors reading a memo or landing page no longer see an unbranded scheduling prompt. They see your photo or mark, plus a visible signal that someone is on the other end. The practical change: the widget becomes part of your page design rather than a third-party element sitting on top of it, and you decide what availability state the visitor sees at the moment they're deciding whether to book.
Where It Is in Context Memo
Configuration happens on the embed itself, inside the call widget setup where you copy the snippet for your site or memo template. The widget reads the avatar and availability values from the attributes on that element at load time, so there is no separate appearance panel to visit. If the snippet you pasted months ago doesn't include the new attributes, re-copy it from the call widget area before editing.
How to Use It
- Host your avatar image at a stable public HTTPS URL. A square image works best, since the widget renders it in a circular frame. You end up with one URL to paste.
- Copy the current call widget embed snippet from Context Memo. Snippets generated before this deploy will render, but without the new attributes present.
- Add the avatar attribute to the widget element and set it to your image URL. Reload the page and the widget shows your image in place of the default.
- Set the availability attribute to the available state. Reload again and the green indicator appears alongside the avatar.
- Check the widget in a logged-out browser session and on mobile. This catches cached assets and images that fail to load from a private or signed URL.
- Move the updated snippet into your site template or memo layout so every published page inherits the same avatar and status, rather than editing pages one at a time.
Why We Built It
Customers told us the widget looked generic, and generic costs conversions at the exact point a buyer has decided to talk to someone. The request was direct: make the embedded widget match our brand identity, and show visitors whether anyone is actually available. Before this, the only option was a default widget with no owner and no status, which meant the highest-intent element on the page was also the least branded one.
What It Does Not Do Yet
Availability is a value you configure, not a live calendar sync. The green indicator reflects what the attribute says, so it stays on until you change it. If your team's hours vary, treat the attribute as a deliberate setting and update it when your coverage changes, or script the value from your own scheduling source when you render the page.
Avatar hosting stays on your side. Context Memo reads the image from the URL you provide and does not store or resize it, so serve it from your own CDN or asset host and keep the file small enough to load before the widget paints.
One manual step remains: if you hardcoded the snippet into individual pages instead of a shared template, each copy needs the attributes added. Centralize the snippet first, then configure once.